Developer contracts found to contain clauses infringing on buyers' rights

The most frequent issue involves refunds. In 77.3% of the documents, the refund deadline upon contract termination was either not specified or did not match the conditions of the initial down payment. In 63.6% of contracts, a post-acceptance warranty period for the housing was absent, while in 54.5%, the developer did not commit to repairing defects identified during the warranty period. Another 59.1% of the documents, according to the committee's assessment, took into account only the developer's interests.

A penalty for missed deadlines was not provided for in 50.8% of the contracts, and 33.3% lacked a specific handover date. Some 30.3% of the documents were drawn up in Russian rather than the state language, and 49.2% contained other conditions infringing on consumers. Some contracts included provisions withholding between 4% and 15% of the paid amount if the buyer pulled out of the deal, issuing refunds only after the apartment was resold, unilaterally increasing prices, and imposing elevated fines on buyers.

The largest numbers of audited developers operate in Tashkent (17), as well as in the Namangan, Navoi, and Tashkent regions (15 each).

The analysis was prompted by appeals from citizens: between January and September 2026, the committee received over 1,700 complaints regarding construction quality and delays in handing over residential buildings. Following their review, recalculations totaling approximately 14.5 billion soums were secured for buyers. The agency submitted its recommendations based on the findings to the competent authorities. "Thoroughly examining the contract is the key to protecting your rights and interests," the committee noted.