Technology

Sony patents AI-powered auto-repair system for PlayStation

Illustration: Tezkun / AI. Not a photograph of the event.

Sony has filed a patent application for a server-based artificial intelligence system designed to automatically diagnose and fix glitches on PlayStation gaming consoles.

According to the patent documentation, the AI server is supposed to monitor connected devices and analyze incoming diagnostic data. When a malfunction is detected, the system will be able to generate custom software code on the fly to test or patch the firmware and send it directly to the console without the user needing to contact support. If an automated fix is impossible, the report is forwarded to the company's engineers.

The documents note that the proposed approach is aimed at reducing the volume of warranty claims and the workload on the service department. The patent also allows for the use of a similar system across other Sony-branded devices, including televisions, cameras, and headphones.

At the same time, details emerged regarding the publication of a Sony patent application for a game controller that serves as a payment intermediary. The technology describes receiving payment credentials from a nearby smartphone to purchase games and add-ons in the digital store without manually entering card details.

The fact that patent applications have been filed and registered does not confirm the company's intention to implement these features in existing or future devices.

Published 23 September 2026, 10:00 · No updates · Russian original

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